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ISS - Civica’s Managed SAM Platform Explained

Civica‘s managed SAM services are designed specifically to help organisations make effective decisions from budgeting to refresh and disposal while meeting industry guidelines including ITIL, ISO and compliance. Most importantly it shows how to deliver a substantial return on investment from a SAM strategy.

Most organisations have invested in some form of software inventory and distribution tool in the past. These tools are often expensive, complex to manage and provide little business intelligence as they rarely have ability to provide accurate, up-to-date and relevant information in a format that allows effective decision making. Even when they can, organisations still need internal resource to manage and maintain them! For example;

  • What software applications do I have installed right now?
  • What licenses are assigned and am I compliant?
  • What contracts and suppliers are these associated with?
  • What am I actually using?
  • What hardware does this sit on?
  • Where is it located?
  • What service pack?

Civica’s Integrated Software Asset Management Service (ISS) follows the lifecycle of software use within an organisation from beginning to end, ISS establishes a layer of business intelligence over existing process. This structure gives great control of your business’s technology assets (hardware, software, licences, agreements, contracts) throughout their lifecycle.

ISS requires no additional infrastructure from a customer. The service includes real-time hardware and software inventory, 100% recognition on commercially available applications and meters use of all software including virtual and thin client, Mac and Linux. Civica maintain the license position and provide compliance certification from leading vendors including Microsoft (Microsoft SAM Program), Adobe (license Management Program) and SAP business Objects (License Position Certification). ISS automates upgrade and downgrade rights, provides complete contract management including cost allocation for centrally and departmentally.

Civica guarantee to show a return on investment before a customer commitment!
Civica are so confident that we can show a significant return on investment that we offer a free workshop where will we will itemise cost savings and build a return on investment strategy to help you maximise on your strategy. To find out more about this service or to book your workshop please contact Civica today on Telephone: 0207 760 2800.

 

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