• Licence Review Practice
• Managed Services
• Tools
• Outsourcers
• Extras

Civica’s SAM Services for System Integrators and Outsourcers

In today’s tough economic climate where clients face severe financial pressure reducing ICT spend is a major objective.

Demand for improvement in service delivery continues to increase without similar growth in funding. For this reason reducing ICT spend is a major objective for many clients and focusing upon the software budget that accounts for approximately 20% of the ICT budget of most clients offers a great opportunity for potential savings.

Software Asset Management (SAM) is emerging as an essential part of any System Integrators (SI) and Outsourcers portfolio of offerings, delivering up to 30% savings on annual software spend for your clients.

These specialist services will improve the management of a client’s ICT estate, track vendor software licensing position(s), deliver ITIL compliance, reduce the overall cost of the software estate and deliver good corporate governance.

The opportunity for SIs and Outsourcers includes:

• New annuity based revenue and profit streams from SAM that may not currently be a focus for your organisation but your customers will be buying.
• Providing an accurate picture of the software and hardware estate for your clients to satisfy your contractual obligations and realise the cost and compliance benefits.
• A key differentiator when bidding for new business. An increasingly important service required to help you clients reduce cost, gain control and deliver business value.
• Freeing up client spend on software licensing for transformation projects.

Civica has a highly experienced team of SAM consultants and “white box” annuity based service propositions to service these highly profitable and increasingly strategic opportunities.

Whether you’re looking to make SAM a core service proposition or you simply need to undertake a tactical audit on behalf of a client Civica can deliver a solution to meet your requirements.

Why Civica?
Civica Services has developed one of the largest and most comprehensive asset management practices in the country. Civica offers a full range of tailored SAM services and solutions to help all organisations develop and maintain their asset management strategy across hetrogenous environments.

Many organisations consider the costs associated with providing a software asset management solution as simply the cost of purchasing, implementing and maintaining auditing and asset management tools.

What is almost always lacking is the specialist knowledge of all the different vendors licensing agreements, pricing, terms and conditions, support and maintenance terms. e.g.:

1. Knowledge of current multiple vendor license models
2. Historic knowledge of multiple vendor licensing schemes and promotions
3. Knowledge of past, present and future technologies and how they are / will be licensed
4. How to make the right decisions on on-going purchases through cost benefit analysis

Using Civica’s SAM and auditing consultants you will have full access to this specialist knowledge confident that Civica has the expertise on all past and present licensing schemes.

Civica Services SAM Practice Overview
Civica’s core offerings are divided into 4 divisions: